About Us
Welcome to the Plymouth County Family Support, Inc.
Meet Our Specialist Team
Jim Coughlin
Executive Director
Jim Coughlin is the founding member of Plymouth County Family Support. Jim graduated from Rockland High School, Northeastern University with a Bachelor of Arts in Accounting, and Bentley University with a Master’s Degree in Taxation.
A Certified Public Accountant in Massachusetts, Jim has provided financial oversight to various nonprofit agencies in the human services field for over 30 years. Making a difference means the world to him, and he especially enjoys bringing people together through events that create smiles, connection, and lasting memories.
Jessica Gonsalves
Family Support Director
Jessica has served as the Family Support/DESE/AWC Director at Brockton Area Arc for two years before starting Plymouth County Family Support and is excited to return to serving families in the Plymouth region. Prior to this role, she spent nearly four years as a Family Support Coordinator at Arc of Greater Plymouth, where she built lasting relationships with many of the families she continues to support today.
Jessica is known for the heart and soul she brings to her work, always going above and beyond to ensure families feel supported, heard, and connected to the resources they need. Her compassion, dedication, and genuine care for others make her a trusted advocate and an invaluable part of the community.
Jessica can be reached at jessicag@pcfamilysupport.org and508-927-4520 ext 100
Cari Robbins
Children’s Coordinator/Assistant Director
Cari previously held this role at Arc of Greater Plymouth and is excited to return to supporting families in the community. She became the assistant director in February 2025 and is excited to be taking on a leadership role in the organization. During her time at the Arc, Cari managed social recreation activities and built strong, meaningful relationships with many of the families we continue to serve today.
Cari has a natural ability to connect with children and create welcoming, engaging programs that help them feel included, supported, and confident. She is also highly skilled at securing grants and resources that directly improve the lives of individuals and families in the community. Her creativity, compassion, and dedication make her an incredible advocate for the people she serves.
Cari can be reached at CariR@pcfamilysupport.org and 508-927-4520 ext 103
Andrew Ferris
Office Assistant / Certified Notary Public
Andy is the warm and welcoming face of our office, always ready to greet everyone with a smile and a positive attitude. As a Notary Public, he is here to assist with all your official needs while making every interaction feel personal and comfortable. Andy’s friendly personality, upbeat energy, and genuine kindness make him an essential part of our team. Stop by and say hello!
Andy can be reached at 508-927-4520
Kevin Leaver
Project Coordinator
Kevin serves as a Project Coordinator specializing in social recreation activities, bringing energy, creativity, and enthusiasm to every program and event. Passionate about creating meaningful experiences, Kevin works hard to ensure individuals and families have opportunities to connect, build friendships, and enjoy new experiences in a fun and welcoming environment.
A familiar face on many of our outings and community events, Kevin is known for making everyone feel included and comfortable while always encouraging participation and laughter along the way. His positive attitude, love for having fun, and dedication to the people we serve help create memorable experiences for all involved.
Kevin can be reached at KevinL@pcfamilysupport.org and 508-927-4520 ext 108
Dakota Phillips
AWC Navigator
Dakota Phillips is an AWC Navigator and Support Coordinator at Plymouth County Family Support. She works closely with individuals and families to help build independence, create meaningful community connections, and access the supports they need to reach their goals. Dakota is passionate about making services both supportive and engaging, and she plays an active role in coordinating social and recreational opportunities for the community. Known for her positive energy and approachable personality, she enjoys helping people feel connected, supported, and included.
Christopher Pluster
ASD Coordinator / DESE Navigator
Chris has dedicated his career to human services since earning his Bachelor’s degree in Psychology from the University of Massachusetts Dartmouth. Before joining Plymouth County Family Support as the Adult ASD Service Coordinator, Chris worked as a therapeutic mentor with Bay State Community Services and as a Teacher Assistant at May Center School.
Through each of these roles, Chris has built a strong foundation in supporting individuals and families with compassion, patience, and dedication. His experience, combined with his commitment to helping others reach their full potential, makes him a valued advocate and trusted resource for the families he serves.
Chris can be reached at ChrisP@pcfamilysupport.org and 508-927-4520 ext 110
Nathan Setera
AWC Navigator
With a background spanning education, the service industry and performing arts, Nathan brings energy, compassion and leadership to everything he does. He has worked within the school department, built strong connections through years in hospitality and guest service, and shared his passion for movement and creativity through teaching dance. Above all, Nathan is deeply committed to caring for others, especially his family, and values creating meaningful relationships, supporting his community, and making a positive impact wherever he goes.
Nathan can be reached at NathanS@pcfamilysupport.org and 508-927-4520 ext 115
Emily Wilkinson
Social Recreation Coordinator
Emily Wilkinson joined the PCFS team in October 2022 as our Social Recreation Coordinator. Originally from Scituate, Emily graduated from the University of Vermont in 2020 with a degree in Health Communications. She brings creativity, organization, and enthusiasm to her role, planning a wide variety of community outings, classes, and family events for the individuals and families we serve.
Emily Wilkinson joined the PCFS team in October 2022 as our Social Recreation Coordinator. Originally from Scituate, Emily graduated from the University of Vermont in 2020 with a degree in Health Communications. She brings creativity, organization, and enthusiasm to her role, planning a wide variety of community outings, classes, and family events for the individuals and families we serve.
Emily is especially known for her phenomenal attention to detail, ensuring every event is thoughtfully planned and runs smoothly from start to finish. Her ability to create engaging, welcoming experiences, combined with her genuine care for others, makes her an invaluable part of the PCFS team.
Emily can be reached at Events@pcfamilysupport.org and 508-927-4520 ext 107
Anne Williams
Transition Coordinator
Anne joined our team as the Transition Coordinator after spending twenty years at the F.L. Chamberlain School, where she most recently served as a House Manager.
With a deep passion for supporting individuals and families, Anne brings both experience and heart to her role, advocating for every family she works with as if they were her own.
Anne can be reached at AnneW@pcfamilysupport.org and 508-927-4520 ext 104
Katherine Yeshulas
Adult Coordinator
Kat has worked in the field of Human Services in a variety of capacities for the past fifteen years. Most recently, she served as an Assistant Program Director for a residential facility before joining our team as the Adult Service Coordinator. Kat’s passion for helping others shines through in everything she does, and her spunky personality brings energy, positivity, and plenty of laughter to the office each day.